Print - Great work is born out of solid relationships
Print collateral can often be your first point of contact with your customer, after your website. It is important to ensure the consistency of your brand across all printed material.
Our approach looks at your business objectives to define the most appropriate means of delivery. Only then do we embark on a process of messaging, creative concepts and copy resulting in an outcome that works in harmony with all your integrated brand communications.
When you work with us, you work with a team who are, passionate about their work. It is our promise to ensure the expectations of all our clients is met with a strong and positive experience.
Email (EDM) – Target your client database
Delivering an integrated email campaign can be a timely project with requirement for specialist knowledge to ensure that your eshot carries your message giving you the opportunity to keep your brand in the forefront of the minds of your customers. While marketing emails are no longer as intrusive as they once were, their content, length, structure, tone, timing, and frequency all play an important part in their usefulness to forge closer relationships and ultimately generate more business. We can help plan, design and build emails that work.
We also work with technologies which will give automated functionality to ensure your email campaigns continue to serve you, emailing clients who visit your site periodically, emailing once they have visited your site etc. Our email campaigns work on multiple levels to help improve your bottom line.
With project managers and support available around the clock, we look to provide a hands-on service, combined with a high quality product.
Web – Creativity, control, confidence and communication
From strategy, through design to implementation and service management we offer digital solutions that work, and give your business the credibility it deserves.
We work intelligently, to apply the right technology to match your objectives and budget. As we’re committed to delivering websites using the latest technologies we can deploy your website to any hosting solution you would like to use. Alternatively we can offer a hosting package within our own data centre.
Designing websites can be quick and simple to long and complex. There are many variables and factors involved in designing a website, all of which we take seriously.
Social – Fusing technology with human insights
Social media encompasses a huge number of options and audiences. There’s so much more than getting Facebook “likes” or Twitter followers, social media is about bringing your customers closer, inviting them to tell you more about what they like about your service, assisting them when they have problems, and evolving your brand to fit the needs of your clients.
The team have have built up extensive experience in the social media environment, working with partners including including Sky Movies, The Guardian, The Independent and Daily Mail. We’re keen to assist you to get the most out of social media.
We’re not looking to blind you with buzz words, or promises of viral success if it were that simple everyone would have a viral success on their books. We work with concretes, building goals, creating campaigns and ultimately helping you engage with your audience.
Call Centres – DP offer Bespoke Outsourced Inbound & Outbound Call Centre Services
We have a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. Our inbound call centre is fully manned by fully trained operators whose purpose is to administer incoming product support or information inquiries from your consumers. DP’s outbound call centre services, including telemarketing and qualified lead generation, appointment setting, following up direct mail and marketing campaigns and reactivating existing or dormant clients allowing you to concentrate on your businesses ROI.
DP are able to provide your customers with a first point of contact so that any issues or concerns raised can be instantly feedback to you. Our highly experienced agents are able to provide your customers with answers to their frequently asked questions, provide valuable information relating to post sales services and provide walkthrough and helpdesk solutions. All under the watchful eye of a dedicated Account Manager.
Our agents will know about your products and services and they will be coached to promote and deliver the agreed brief. They will know exactly what you aim to achieve and together with ongoing and open dialogue we will maximise both your Return on Investment and the potential of your business.